Frequently
Asked
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Frequently Asked Questions about Bellano Transfers

Frequently Asked Questions about Bellano Transfers: here you can find our customers' most frequently asked questions and answers about our transfers and services.

What is NCC?
NCC is a non-scheduled public service, similar to a taxi, which uses high-end cars and offers a personalized service to its customers.
How can I book your NCC service?
You can book a transfer via Email: booking@bellanotransfers.it
Phone: +393343250829
Whatsapp +393343250829
Contact page on this website
Do you accept last-minute reservations or advance booking only?
To better organize your transfers, we recommend booking at least 24 hours in advance.
We also accept last-minute bookings (where possible).
Do you accept credit cards or cash only?
Bellano Transfers accepts Amex, Visa, Mastercard, and Maestro credit cards, as well as all major credit cards. All employees have their own personal POS terminals to provide this essential service. Cash payments are also accepted at the customer's discretion.
What are your rates for chauffeur-driven car rental?
Bellano Transfers' rates are calculated based on multiple factors: kilometers and time. Most airport transfer services have fixed rates.
Do you offer discounted rates for long-term trips or repeated transfers?
Bellano Transfers certainly offers incentives for long-term or repeat transfers. Corporate clients, with a contract, generally receive special treatment.
Do you accept pets on board your vehicles?
Our pet policy is simple: small pets are welcome as long as they are indicated in the booking. This is to allow the driver to use a cover to protect the interior of the vehicle. Medium-sized or large pets must travel in a suitable vehicle; we always recommend a minivan, which offers a well-ventilated rear space.
What happens if my flight or train is delayed?
There is no need to worry. We constantly monitor the status of your flight or train in real-time using the trip number you provide during booking. In the event of a delay, your driver will adjust the pickup time at no extra charge. However, we kindly ask you to inform us as soon as possible if you experience significant changes or miss a connection.

Now that you've read our FAQs, you can